The delivery of orders made on the fanfan-mode.com website is free of charge for EU member countries and Switzerland.
For countries outside the EU, orders under 80€, a 10€ contribution to the delivery costs will be requested.
The costs of refused packages (postal charges or taxes claimed by the carrier) will be deducted from the amount of the returned item.
The delivery of orders made on the site fanfan-mode.com is free to countries around the world. It’s carried out by our partner carriers, the French Post Office or DHL. Any additional service (express delivery, insurance) that is requested from us is the responsibility of the customer. To avoid any delay of delivery in case of absence from your home, we recommend the sending relay point package (if available in the country of destination), for a withdrawal at the time of your choice.
48h delivery is guaranteed to France. International deadlines depend on the country of destination. For information : 3/4 days for Europe, 8/10 days for other continents. We can’t be held responsible for any delay related to the internal organization of our carriers. Nevertheless, we are available to answer all your questions until receipt of your order.
From Tuesday to Saturday : any order placed before 18h30 is dispatched the next working day.
From Saturday 18h30 to Tuesday 18h30 : orders placed in this time slot are dispatched on Wednesday or working day.
We thank you for your understanding if this time is exceeded for a reason related to the management of the stock.