The return of an article is accepted within 15 days (you do not need to ask for our agreement for a return) at one of the addresses opposite, accompanied by a copy of the invoice. The return costs are the responsibility of the customer unless an item doesn’t correspond to the one ordered, or any other reason of our fact. Items must be returned, bearing the label of the mark in the condition in which the customer has received them.
Don’t hesitate to contact us for any article not available on our website. If it’s possible, we will be happy to order it from our supplier.
The refund will occur upon receipt of the return on the method of payment used during the order.
Return address :
Fanfan
1 rue des Jardins
57200 SARREGUEMINES – France
+33 685 034 891
Fanfan Shop
Mainzer Str 11
66111 SAARBRÜCKEN – Germany
+49 681 938 688 38